Subprocessors

The providers used to deliver Auditrak.

This page lists the main providers that may process or host customer data as part of the Auditrak service.

Last updated: September 30, 2026.

Provider Purpose Location / note
Zendesk Customer support platform and app authorization Zendesk account region selected by the customer
Cloudflare Hosting, security, static delivery and file storage Provider-managed locations
Render Report generation and service operations Provider-managed locations
Neon Stores account, audit and product records Provider-managed locations
OpenAI AI analysis and report-generation provider for applicable product features Provider-managed locations
Notice

Changes to subprocessors

Auditrak may update this list as the product, providers, customer agreements or Marketplace requirements evolve. Auditrak will provide reasonable advance notice of a material new subprocessor through this page and, where customer contact information and the applicable agreement permit, by direct notice. Customers may raise a reasonable data-protection objection before the change takes effect.

Scope

Customer-controlled Zendesk data

Customer Zendesk data is processed only to provide the applicable Auditrak product features, including audit execution, product results, report generation, support, security and service reliability.