Subprocessors

The providers used to deliver Auditrak.

This page lists the main providers that may process or host customer data as part of the Auditrak service.

Last updated: May 16, 2026.

Provider Purpose Location / note
Zendesk Customer support platform and app authorization Zendesk account region selected by the customer
Cloudflare Hosting, security, static delivery and file storage Provider-managed locations
Render Report generation and service operations Provider-managed locations
Neon Stores account, audit and product records Provider-managed locations
OpenAI AI analysis and report-generation provider for selected workflows Provider-managed locations
Notice

Changes to subprocessors

Auditrak may update this list as the product, providers, customer agreements or Marketplace requirements evolve. Auditrak will communicate material changes through the applicable customer agreement where required.

Scope

Customer-controlled Zendesk data

Customer Zendesk data is processed only to provide the selected Auditrak workflows, including audit execution, product results, report generation, support, security and service reliability.